App / Mobile
ok222 collects only the information needed to run your account, process payments through channels like Upay and Bank Transfer, and keep your session secure. How we collect, store and use that data is set out plainly here — access and eligibility depend on your local law and the regions we serve.
This policy sets out the categories of information ok222 collects when you open an account, make a deposit or browse the lobby. We collect your registration details — name, email address, contact number — and transaction records linked to payment methods you use, such as Upay or Bank Transfer. Device identifiers, session data and browser type are also logged to maintain a consistent experience across your mobile and desktop sessions. We do not sell your personal data to third parties. We share it only where a payment processor, fraud-prevention service or regulatory requirement makes that necessary, and only to the extent required. Retention periods follow applicable rules in the regions where this service is available; data we no longer need for account or compliance purposes is deleted or anonymised. Your account wallet activity — including deposit records tied to Upay or Bank Transfer — forms part of your transaction history and is held according to the same retention schedule. Any access to that record by ok222 staff is logged internally. Whether this policy applies to you depends on your local law and the eligible regions covered by this service.
This policy covers the ok222 platform as you access it — the account registration flow, the lobby, wallet activity and any support interaction you start through published contact routes. It does not extend to third-party sites you reach by following links away from ok222, nor to payment networks like Upay or Bank Transfer, which operate under their own terms. Understanding what falls inside and outside this policy helps you know exactly what ok222 is responsible for.
This policy covers data collected when you open an account, log in, update your profile or submit any verification detail through the ok222 account page. All account-level data is subject to the retention and security practices described here.
Deposit and withdrawal records created inside the ok222 wallet — including those linked to Upay or Bank Transfer — fall within this policy. The payment network itself operates under its own separate privacy terms that ok222 does not control.
Browsing data — which lobby sections you open, session duration, device type — is collected to maintain continuity between your mobile and desktop sessions. This data is not used to build advertising profiles outside the ok222 platform.
Links to external sites, game studio content delivered via iframe or third-party fraud-screening tools operate under their own policies. ok222 is not responsible for data practices outside the boundary of its own platform and account system.
You have real choices about the data ok222 holds on your account. Start by logging in and opening your account settings page — your profile details, contact number and registered email are visible there and can be corrected directly if something is wrong. Transaction records, including any Upay or Bank Transfer history, appear in your wallet section; you can review them at any time without contacting support. If you want to ask what data we hold beyond what the account page shows, raise a question through our published support route and we will respond. If you believe a record is inaccurate, flag it via the same route with the relevant detail. Requests to close your account and remove data that is no longer needed for compliance purposes are also handled through support. Response handling depends on the volume and nature of each request; we do not promise a fixed turnaround but we do log every request when it arrives.
Log in and check your account settings page for profile data. Your wallet section holds all deposit and withdrawal records, including Bank Transfer and Upay history, visible without any additional request to support.
If your registered name, email or contact number is wrong, update it directly in the account settings page. For details that cannot be edited in-app, contact support with the correct information and we will update the record.
Open a support conversation through our live chat or contact form and describe your question about the data we hold. We log every request when it arrives and handle it according to the applicable rules for your eligible region.
If you want your account closed and data removed beyond what compliance retention requires, submit that request through support. We will confirm receipt and follow the deletion schedule that applies to eligible regions under this policy.
For any question specific to this privacy policy — what data we hold, how to correct it, or how to submit a removal request — use the contact routes published on the ok222 site. We do not accept policy queries through unofficial channels, and we cannot act on requests that arrive without enough account detail to identify the record in question. Have your registered email or account reference ready when you make contact.
The live chat button is visible in the footer and account area of the ok222 site. Open it to start a conversation about a privacy question, a data correction or an account closure request. Have your registered email ready.
The contact page on ok222 carries a form for written queries. Use it to describe your data question in detail; include your account reference so we can locate the right record without unnecessary back-and-forth.
For straightforward corrections — contact number, email address, profile name — the account settings page lets you act directly without raising a support ticket. This is the fastest path for minor data updates.
We apply a consistent set of data-handling practices across every part of the account journey — from the moment you register through to ongoing wallet activity and support interactions. These practices are described below so you know exactly what to expect.
Cookies are used to keep your session active and remember your lobby position across mobile and desktop. No cookie data is shared with advertisers. You can manage cookie preferences through your browser settings at any time, though some account functions depend on session cookies to work.
Your account credentials are stored in encrypted form. Staff access to your account record is logged and limited to roles that require it — for example, when you raise a support request related to a Upay or Bank Transfer transaction query.
We keep your account and transaction data for as long as required by the compliance rules applicable to eligible regions. After that period, records are deleted or anonymised. Your wallet history — including Bank Transfer records — follows the same schedule.
When this policy changes, we update the version date on this page. Continuing to use your account after a change is published means you have seen the updated terms. For material changes, we may notify you via the email address on your account.
The questions below cover what Bangladesh visitors ask most often about how ok222 handles their data. If your question is not answered here, open a support conversation through live chat or the contact form on ok222.
We collect your name, email address and contact number at registration. Once you use a payment method like Upay or Bank Transfer, transaction records are added to your account wallet. Device and session data is also logged to maintain continuity across your mobile and desktop sessions.
We share data only where a payment processor, fraud-screening service or compliance requirement makes it necessary. We do not sell your data to advertisers. Payment networks such as Upay operate under their own separate terms that ok222 does not control.
Retention periods follow the compliance rules applicable to eligible regions. Data we no longer need for account management or regulatory purposes is deleted or anonymised. Your wallet history, including Bank Transfer records, follows the same schedule as other account data.
Log in and open the account settings page — most profile fields can be updated there directly. If a field cannot be edited in-app, contact support through live chat or the contact form on ok222 and provide the correct information.
Yes. Submit a deletion request through our published support route — live chat or the contact form. We will confirm receipt and handle it according to the retention rules for your eligible region. Data required for compliance purposes must be kept for the applicable period before removal.
Availability and eligibility depend on your local law and the regions this service covers. If ok222 is accessible and permitted in your region, this policy applies to your account and data. Check your local rules to confirm whether the service is available where you are.